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Kia Sorento (MQ4), Sorento Hybrid (MQ4 HEV) passenger car — injuries risk

EU Safety GateSerious riskInjuriesFeb 12, 2021

Hazard

The eCall system (transmitting the vehicle identification number to the emergency call center) could malfunction and not transmit the VIN number of the affected vehicle when an airbag has been deployed. This can cause a delay in the rescue intervention, leading to increased risk of injury.

Measures taken

  • Recall of the product from end users — Distributor

Product description

Passenger car

Matching notices: same barcode or model

Other official notices (EU, U.S. or UK) with the same barcode, or the same brand and model number. Check the details: a match is a strong hint, not proof that it is the same product.

What should I do?

If you own this product, stop using it and check the official notice for what the seller or authority advises (return, refund, repair or disposal). Measures listed here were reported by national authorities to the EU Safety Gate system.

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