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Mercedes-Benz C-Class, EQS, GLC, S-Class passenger car — electric shock & fire risk

EU Safety GateSerious riskElectric shockFireJan 14, 2022

Hazard

Due to an incorrect material composition of the Mode 2 charging cable for charging at a household power socket, the insulation resistance of the rubber buffer could be impaired, overriding the protective function of the charging cable. Furthermore, in combination with an error in the householdinfrastructure, the activation of the protective device in the household electrical circuit might be prevented. This could cause the user to have an electrical shock and could lead to a fire. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures taken

  • Recall of the product from end users — Manufacturer

Product description

EQS (297 platform), GLC (253 platform), S-Class (223 platform) and C-Class (206 platform)

What should I do?

If you own this product, stop using it and check the official notice for what the seller or authority advises (return, refund, repair or disposal). Measures listed here were reported by national authorities to the EU Safety Gate system.

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