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Biosynex heatable soft toy — burns & fire risk

EU Safety GateSerious riskBurnsFireAug 4, 2023
Photo from the official notice: Biosynex heatable soft toy — burns & fire risk

Photos from the official notice: EU Safety Gate (European Commission) · image rights

Hazard

The inner bag of the soft toy overheats when warmed in a flatbed microwave without the presence of an additional glass of water during heating. This overheating may cause fire and burns. The product does not comply with the requirements of the Toy Safety Directive.

Measures taken

  • Recall of the product from end users — Manufacturer (09/03/2023)
  • Recall of the product from end users — Manufacturer
  • Withdrawal of the product from the market — Manufacturer
  • Removal of this product listing by the online marketplace — Other (29/07/2025)
  • Removal of this product listing by the online marketplace — Other (05/09/2025)
  • Warning consumers of the risks — Other (05/09/2025)

Product description

8 models of Disney character soft toys, heatable, without removable covers. The product is sold online.

What should I do?

If you own this product, stop using it and check the official notice for what the seller or authority advises (return, refund, repair or disposal). Measures listed here were reported by national authorities to the EU Safety Gate system.

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