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Ferroli BlueSense and BlueHelix gasboiler / heat exchanger boiler, heat exchanger — microbiological risk

EU Safety GateSerious riskMicrobiologicalAug 18, 2023
Photo from the official notice: Ferroli BlueSense and BlueHelix gasboiler / heat exchanger boiler, heat exchanger — microbiological risk
Photo from the official notice: Ferroli BlueSense and BlueHelix gasboiler / heat exchanger boiler, heat exchanger — microbiological risk
Photo from the official notice: Ferroli BlueSense and BlueHelix gasboiler / heat exchanger boiler, heat exchanger — microbiological risk
Photo from the official notice: Ferroli BlueSense and BlueHelix gasboiler / heat exchanger boiler, heat exchanger — microbiological risk

Photos from the official notice: EU Safety Gate (European Commission) · image rights

Hazard

Water remaining in the boiler from the factory can cause Legionella bacteria to proliferate and produce a bio-film in the heat exchanger and piping. This can lead to Legionella infection from a shower for example, causing severe illness or even death. The product does not comply with the Regulation on appliances burning gaseous fuels (GAR).

Measures taken

  • Warning consumers of the risks — Other (27/07/2023)

Product description

Central heating boiler, serial number starting with 22 or 23 (year of production 2022 & 2023).

What should I do?

If you own this product, stop using it and check the official notice for what the seller or authority advises (return, refund, repair or disposal). Measures listed here were reported by national authorities to the EU Safety Gate system.

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