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Lexus and Toyota AYGO,CAMRY,C-HR TMMT,COROLLA,COROLLA CROSS,HIGHLANDER,HILUX,MIRAI,PRIUS PHEV,RAV4,RAV4 PHEV,Y — injuries risk

EU Safety GateSerious riskInjuriesOct 6, 2023
Photo from the official notice: Lexus and Toyota AYGO,CAMRY,C-HR TMMT,COROLLA,COROLLA CROSS,HIGHLANDER,HILUX,MIRAI,PRIUS PHEV,RAV4,RAV4 PHEV,Y — injuries risk
Photo from the official notice: Lexus and Toyota AYGO,CAMRY,C-HR TMMT,COROLLA,COROLLA CROSS,HIGHLANDER,HILUX,MIRAI,PRIUS PHEV,RAV4,RAV4 PHEV,Y — injuries risk
Photo from the official notice: Lexus and Toyota AYGO,CAMRY,C-HR TMMT,COROLLA,COROLLA CROSS,HIGHLANDER,HILUX,MIRAI,PRIUS PHEV,RAV4,RAV4 PHEV,Y — injuries risk
Photo from the official notice: Lexus and Toyota AYGO,CAMRY,C-HR TMMT,COROLLA,COROLLA CROSS,HIGHLANDER,HILUX,MIRAI,PRIUS PHEV,RAV4,RAV4 PHEV,Y — injuries risk
Photo from the official notice: Lexus and Toyota AYGO,CAMRY,C-HR TMMT,COROLLA,COROLLA CROSS,HIGHLANDER,HILUX,MIRAI,PRIUS PHEV,RAV4,RAV4 PHEV,Y — injuries risk
Photo from the official notice: Lexus and Toyota AYGO,CAMRY,C-HR TMMT,COROLLA,COROLLA CROSS,HIGHLANDER,HILUX,MIRAI,PRIUS PHEV,RAV4,RAV4 PHEV,Y — injuries risk

Photos from the official notice: EU Safety Gate (European Commission) · image rights

Hazard

Due to a specific software update error that can cause an abrupt reset, the data communication module (DCM) may not restart at the next ignition cycle. It will no longer be possible to initiate an emergency call using the eCall system, increasing the risk of injuries, delayed assistance in the event of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures taken

  • Recall of the product from end users — Importer

Product description

Passenger car, model year: 2020 - 2023; Frame Code: ES (AXZH10), NX (AAZH20, AAZH25, AAZH26), RX (AALH15, AALH16, TALH17), RZ (XEBM15), UX (KMA10, MZAA10, MZAH10, MZAH15), AYGO (KGB70), bZ4X (XEAM10, YEAM15), CAMRY (AXVH71), C-HR TMMT (MAXH10, MAXH20, MAXH25, ZYX11, ZYX20), COROLLA (MZEA11, MZEH12)

What should I do?

If you own this product, stop using it and check the official notice for what the seller or authority advises (return, refund, repair or disposal). Measures listed here were reported by national authorities to the EU Safety Gate system.

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