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ARVA NEO BT PRO avalanche safety equipment — injuries & security risk

EU Safety GateSerious riskInjuriesSecurityFeb 28, 2025
Photo from the official notice: ARVA NEO BT PRO avalanche safety equipment — injuries & security risk
Photo from the official notice: ARVA NEO BT PRO avalanche safety equipment — injuries & security risk
Photo from the official notice: ARVA NEO BT PRO avalanche safety equipment — injuries & security risk

Photos from the official notice: EU Safety Gate (European Commission) · image rights

Hazard

A faulty electronic component causes a malfunction of the device, rendering it inoperative in transmit and search mode. This defect can hinder or impair the rescue of people buried under snow. The product does not comply with the requirements of the Radio Equipment Directive (RED).

Measures taken

  • Recall of the product from end users — Distributor (29/01/2025)

Product description

Avalanche casualty detector. Product sold online, in particular via arva-equipment.com.

Matching notices: same barcode or model

Other official notices (EU, U.S. or UK) with the same barcode, or the same brand and model number. Check the details: a match is a strong hint, not proof that it is the same product.

What should I do?

If you own this product, stop using it and check the official notice for what the seller or authority advises (return, refund, repair or disposal). Measures listed here were reported by national authorities to the EU Safety Gate system.

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