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Pet Cage & Pet Heating Pad — electric shock risk

EU Safety GateSerious riskElectric shockMar 28, 2025
Photo from the official notice: Pet Cage & Pet Heating Pad — electric shock risk
Photo from the official notice: Pet Cage & Pet Heating Pad — electric shock risk
Photo from the official notice: Pet Cage & Pet Heating Pad — electric shock risk
Photo from the official notice: Pet Cage & Pet Heating Pad — electric shock risk

Photos from the official notice: EU Safety Gate (European Commission) · image rights

Hazard

The instructions are inadequate in relation to keeping wires out of reach of the pets in the crate. If a pet is placed in the crate and left unsupervised, and the wire for heating the pad is accessible to them, they may bite through the wires, leading to an electric shock. Moreover, the heating radiators are not guarded, leaving hot surfaces accessible to the pet. Additionally, the supplied temperature and humidity indicating device presents a choking hazard. Further its button batteries are easily accessible and can lead to internal burns to the pet. The product does not comply with the requirements of the Low Voltage Directive.

Measures taken

  • Import rejected at border — Importer (21/01/2025)

Product description

An incubator box for pets with an installed heating pad. Product sold online, in particular via Amazon.

What should I do?

If you own this product, stop using it and check the official notice for what the seller or authority advises (return, refund, repair or disposal). Measures listed here were reported by national authorities to the EU Safety Gate system.

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