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hoco. CRYSTAL TWS HEADSET; Smart true wireless BT headset purple wireless earphones — burns risk

EU Safety GateOther risk levelsBurnsMay 8, 2026
Photo from the official notice: hoco. CRYSTAL TWS HEADSET; Smart true wireless BT headset purple wireless earphones — burns risk
Photo from the official notice: hoco. CRYSTAL TWS HEADSET; Smart true wireless BT headset purple wireless earphones — burns risk
Photo from the official notice: hoco. CRYSTAL TWS HEADSET; Smart true wireless BT headset purple wireless earphones — burns risk
Photo from the official notice: hoco. CRYSTAL TWS HEADSET; Smart true wireless BT headset purple wireless earphones — burns risk
Photo from the official notice: hoco. CRYSTAL TWS HEADSET; Smart true wireless BT headset purple wireless earphones — burns risk

Photos from the official notice: EU Safety Gate (European Commission) · image rights

Hazard

The battery management system lacks a cell temperature monitoring device. The product can overheat and cause burns to the user. The product does not comply with the General Product Safety Regulation nor with the European standard EN 62368-1.

Measures taken

  • Withdrawal of the product from the market — Distributor (02/04/2025)
  • Ban on the marketing of the product and any accompanying measures — Distributor (02/04/2025)

Product description

Purple wireless earphones.

What should I do?

If you own this product, stop using it and check the official notice for what the seller or authority advises (return, refund, repair or disposal). Measures listed here were reported by national authorities to the EU Safety Gate system.

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