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COWON PLENUE personal music player — damage to hearing risk

EU Safety GateSerious riskDamage to hearingDec 23, 2016
Photo from the official notice: COWON PLENUE personal music player — damage to hearing risk
Photo from the official notice: COWON PLENUE personal music player — damage to hearing risk
Photo from the official notice: COWON PLENUE personal music player — damage to hearing risk

Photos from the official notice: EU Safety Gate (European Commission) · image rights

Hazard

The continuous sound pressure level is too high, which may cause permanent hearing damage to the user of the personal music player. The product does not comply with the relevant European standard EN 62368.

Measures taken

  • Withdrawal of the product from the market — Distributor (13/10/2016)
  • Recall of the product from end users — Distributor (13/10/2016)

Product description

Personal music player (MP3 player) in rectangular block form, mostly black with a gold or silver border. Sold in an up-market cardboard box with foam padding. To note: the company has since performed a software update of the product and all new products sold after November 2016 are compliant.

What should I do?

If you own this product, stop using it and check the official notice for what the seller or authority advises (return, refund, repair or disposal). Measures listed here were reported by national authorities to the EU Safety Gate system.

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