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Mercedes-Benz E-Class passenger car — injuries risk (A12/1193/18)

EU Safety GateSerious riskInjuriesAug 17, 2018

Hazard

The navigation software may be faulty, storing the wrong location of the vehicle. As a result, when the emergency call system (eCall) is used, the location communicated to the emergency centre might not correspond to the actual vehicle location. In such cases, emergency services could not be directed to the vehicle.

Measures taken

  • Recall of the product from end users — Manufacturer

Product description

Passenger car.

What should I do?

If you own this product, stop using it and check the official notice for what the seller or authority advises (return, refund, repair or disposal). Measures listed here were reported by national authorities to the EU Safety Gate system.

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