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Volkswagen Passat passenger car — injuries risk (A12/1389/18)

EU Safety GateSerious riskInjuriesSep 28, 2018

Hazard

The head restraint guide retaining spring is defective. As a consequence, the headrest is not properly anchored to the seat's back and it may detach in case of an accident, leading to injuries.

Measures taken

  • Recall of the product from end users — Manufacturer

Product description

Passenger car under recall code 72H7

Matching notices: same barcode or model

Other official notices (EU, U.S. or UK) with the same barcode, or the same brand and model number. Check the details: a match is a strong hint, not proof that it is the same product.

What should I do?

If you own this product, stop using it and check the official notice for what the seller or authority advises (return, refund, repair or disposal). Measures listed here were reported by national authorities to the EU Safety Gate system.

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