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Xtava Allure and Allure Pro hairdryer — burns & electric shock risk

EU Safety GateSerious riskBurnsElectric shockFireNov 9, 2018
Photo from the official notice: Xtava Allure and Allure Pro hairdryer — burns & electric shock risk

Photos from the official notice: EU Safety Gate (European Commission) · image rights

Hazard

The hairdryer is not equipped with a thermal cut-out device. The plastic material of the casing is combustible. The hairdryer can overheat and catch fire during use. Melted plastic can cause burns and leave live parts accessible that could lead to an electric shock if touched by users.The product does not comply with the Low Voltage Directive and the relevant European standard EN 60335.

Measures taken

  • Recall of the product from end users — Manufacturer (08/10/2018)
  • Removal of the product listing from Amazon website — Other

Product description

The product is a handheld hairdryer. It was sold in the colours black and white and the name "Xtava" is printed on the blower end of the unit. The product is sold online, in particular on the Amazon marketplace.

What should I do?

If you own this product, stop using it and check the official notice for what the seller or authority advises (return, refund, repair or disposal). Measures listed here were reported by national authorities to the EU Safety Gate system.

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