Mercedes-Benz Various passenger car — injuries risk

EU Safety GateSerious riskInjuriesJan 18, 2019

Hazard

The software of the communication module for the emergency call system (eCall) is faulty. As a result, it may be impossible to establish a speech connection with the Mercedes-Benz emergency call centre or to transmit vehicle data.

Measures taken

Recall of the product from end users — Manufacturer

Product description

Passenger car. Company recall code: 5499637

What should I do?

If you own this product, stop using it and check the official notice for what the seller or authority advises (return, refund, repair or disposal). Measures listed here were reported by national authorities to the EU Safety Gate system.

Key facts

Brand	Mercedes-Benz
Product	Various · Passenger car
Model / type	Type-approval numbers:e12001/116043139 bis 49, e12001/116046419 to 22, e12001/116045732 to 40, e12001/116046318 to 20, e12001/116050125 to 38, e12007/46156000 to 11,, e12007/46166600 to 09, e12001/116033532 to 40,e12001/116039618 to 20,e12007/46048516,e12007/46064307,e12001/116048019 to 29,e12007/16188400,e196/79006436 to 38,, e1KS07/460065*00,sales description: CLA, GLA, SLC, A-Class, AMG GT, C-Class, E-Class, S-Class, SL, B-Class, GLC, CLS, G-Class , types: 204, 204AMG, 204K, 212, R1ES, R1EC, 221, 221AMG, 218, 218AMG, 204X, 463, G463Landaulet
Category	Motor vehicles
Country of origin	Germany
Reported by	Germany
Risk level	Serious risk
Published	Jan 18, 2019
Case number	A12/0065/19