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HP Rechargeable Battery battery pack for notebooks — burns & fire risk

EU Safety GateSerious riskBurnsFireFeb 8, 2019
Photo from the official notice: HP Rechargeable Battery battery pack for notebooks — burns & fire risk
Photo from the official notice: HP Rechargeable Battery battery pack for notebooks — burns & fire risk
Photo from the official notice: HP Rechargeable Battery battery pack for notebooks — burns & fire risk
Photo from the official notice: HP Rechargeable Battery battery pack for notebooks — burns & fire risk
Photo from the official notice: HP Rechargeable Battery battery pack for notebooks — burns & fire risk
Photo from the official notice: HP Rechargeable Battery battery pack for notebooks — burns & fire risk

Photos from the official notice: EU Safety Gate (European Commission) · image rights

Hazard

Production errors may lead to short circuits in individual cells in the battery pack. Consequently the battery cell can overheat, leading to burns or even fire if close to flammable products.

Measures taken

  • Recall of the product from end users — Manufacturer (17/01/2018)

Product description

Built-in, replaceable, lithium-ion battery packs which may be contained in the following HP notebook and workstation computers: HP ProBook (4xx G4 series, 64x G2 series, 65x G2 series (x = placeholder for numbers); HP x360; HP 11 and HP ZBook (17 G3, and Studio G3) Mobile Workstations.

What should I do?

If you own this product, stop using it and check the official notice for what the seller or authority advises (return, refund, repair or disposal). Measures listed here were reported by national authorities to the EU Safety Gate system.

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