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NORTONLINE charger for information technology equipment — electric shock risk

EU Safety GateSerious riskElectric shockJun 7, 2013
Photo from the official notice: NORTONLINE charger for information technology equipment — electric shock risk
Photo from the official notice: NORTONLINE charger for information technology equipment — electric shock risk
Photo from the official notice: NORTONLINE charger for information technology equipment — electric shock risk
Photo from the official notice: NORTONLINE charger for information technology equipment — electric shock risk

Photos from the official notice: EU Safety Gate (European Commission) · image rights

Hazard

The product poses a risk of electric shock because: · - The insulation between the primary and secondary windings of the transformer is not equivalent to reinforced insulation. - The clearance for reinforced insulation between the primary and secondary circuit and the creepage distance on the PCB are too short.- Input power conductors are not properly positioned or fixed on the PCB. Therefore, reliance is placed upon the soldering alone to maintain the conductors in position.-The pins of the mains plug can break. The product does not comply with the Low Voltage Directive (LVD) and the relevant European standard EN 60950.

Measures taken

  • Withdrawal of the product from the market — Other (19/12/2012)

Product description

2 pin mobile phone travel charger for models K300, K500, K700, V800, T290, J300. The product is packaged in a blister pack showing the brand, the model and the following specifications of the charger: AC 100-240V, 47-63Hz, 200mA, Output Voltage: DC 4,5-9,5V 800mA.

What should I do?

If you own this product, stop using it and check the official notice for what the seller or authority advises (return, refund, repair or disposal). Measures listed here were reported by national authorities to the EU Safety Gate system.

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