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BEST MOBILE (on packaging), NEPTUNE (on the charger) mobile phone travel charger — electric shock risk

EU Safety GateSerious riskElectric shockJan 16, 2009

Hazard

The products pose a risk of electric shock because: - the construction of the converter does not comply with the requirements on safe separation of primary windings from secondary windings, - clearances, creepage distances and parameter of insulation between the mains part and output voltage do not comply with requirements even for basic insulation, - the length of conductors enables bypassing of double insulation in case of conductor release and a possibility of the presence of mains voltage on the output connector, - the product does not pass the voltage test between output connector and mains plugs even for basic insulation. The product does not comply with the Low Voltage Directive and the relevant European standards EN 60950, EN 61000 and 55024.

Measures taken

  • Withdrawal from the market and recall from consumers by the importer ordered by the authorities — Other
  • Voluntary stop of sales by the distributor — Other

Product description

Mobile phone travel charger made from black plastic material, marked with stickers with the following date on the front: 1. FOR D800/D9002. FOR 6101/N70and on the back: NEPTUNE TRAVEL CHARGER, input: AC 100V- 240V, 50-60 Hz, output: DC 4,5- 9,6V, 300- 600 mA, CE, Made in China. The products are packed in a cardboard box with marking "BEST MOBILE, The best for your mobile, mobile phone travel charger, CE", etc.

What should I do?

If you own this product, stop using it and check the official notice for what the seller or authority advises (return, refund, repair or disposal). Measures listed here were reported by national authorities to the EU Safety Gate system.

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