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Somfy electric terrace awning - sunea csi rts — electric shock risk

EU Safety GateSerious riskElectric shockOct 29, 2010

Hazard

The product poses a risk of electric shock for anyone coming into contact with a metallic part of the awning under the following circumstances:- the handle of the integrated emergency control for the motor has been used, - use of the handle has caused the swivel connector to jam, - the jammed swivel connector has caused the hood of the electronic chassis inside the motor to open, - the opening of the chassis hood has led to the chassis support breaking due to the strain increment, - the connection wires of the electrical power cable have been pulled out following the rotation, - one of the two power cables is disconnected and the other has just touched a metallic part of the motor (crankcase),- the earthing cable is completely disconnected.The product does not comply with the Low Voltage Directive (LVD) and the relevant European standard EN 60950.

Measures taken

  • Voluntary stop of sales and recall from consumers — Other

Product description

Electric terrace awning.

What should I do?

If you own this product, stop using it and check the official notice for what the seller or authority advises (return, refund, repair or disposal). Measures listed here were reported by national authorities to the EU Safety Gate system.

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