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Sorand Water Heater 2000W — electric shock risk

UK OPSSSerious riskElectric shockSold on AmazonApr 9, 2021
Photo from the official notice: Sorand Water Heater 2000W — electric shock risk
Photo from the official notice: Sorand Water Heater 2000W — electric shock risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a risk of electric shock as, during use, a live wire inside the product can become loose and due to the product being unearthed, the product becomes live. If the consumer were to test the water while the heater is still plugged in and submerged in the water, there is the risk of electric shock. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Remedy

Recall of the product from end users and the listing has been removed from the online marketplace - Amazon.

Product recall

Measures taken

  • Recall of product from end users
  • Removal of listing by online marketplace

Product description

Made of PVC, pure copper and stainless-steel material. 1.5M cable. Product enclosed in a blue, water themed package with a printed picture of two pool immersion heaters.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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