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Portable Battery Pack for Greyp E-Bikes — fire risk

UK OPSSHigh riskFireMar 25, 2022
Photo from the official notice: Portable Battery Pack for Greyp E-Bikes — fire risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The lithium-ion battery packs supplied with affected e-bike models has been identified as having a technical fault, causing the battery pack to enter into thermal runaway, causing a fire. The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.

Remedy

The product has been recalled from end users. For further information, access the Greyp website at the following link: https://help-squad.greyp.com/s/battery-replacement

Product recall

Measures taken

  • Recall of product from end users

Product description

Portable lithium-ion battery pack for Greyp e-bike model families G6, G5 and T5. Sales period of bike models supplied with this battery pack is February 2019 to January 2022. The battery is sold as an original component of electric mountain bicycles.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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