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DHM1800 Replacement Charger sold via Wish — electric shock risk

UK OPSSSerious riskElectric shockSold on WishMay 16, 2023
Photo from the official notice: DHM1800 Replacement Charger sold via Wish — electric shock risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a serious risk of electric shock due to its poor mechanical strength and inadequate creepage distances. When impact tests were performed, the plastic casing broke open giving users access to live parts. As the product has a creepage distance of 0mm, if a user were to touch the accessible live parts, they could receive an electric shock. There was no user manual or instructions provided with the product and the CE marking was under the required size of 5mm. The product was also missing some of the required documentation and markings. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Remedy

The listing has been removed by the online marketplace (Wish). We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.

Product safety report

Measures taken

  • Removal of listing by online marketplace

Product description

A black replacement charger with a 3-pin plug.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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