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Elgetec Electric Shiatsu Cervical Massager — electric shock risk

UK OPSSElectric shockAug 17, 2022
Photo from the official notice: Elgetec Electric Shiatsu Cervical Massager — electric shock risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a risk of electric shock as there is insufficient creepage and clearance distance between the mains potential input circuits and low voltage output circuits for class II equipment. The internal mains wiring was not adequately secured in according with requirements of clause 4.6.2. The mains plug module does not meet the dimensional requirements of BS 1362. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Remedy

The product has been recalled from end users. For more information, please see: https://www.tkmaxx.com/uk/en/product-recall-Elgetec-Electric-Shiatsu-Cervical-Massager-Pillow-Back-Neck

Product recall

Measures taken

  • Recall of product from end users

Product description

Shiatsu pillow back and neck massager with red massage roller balls

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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