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Smilatte Travel Mug — burns & falls risk

UK OPSSSerious riskBurnsFallsSold on AmazonSep 7, 2022
Photo from the official notice: Smilatte Travel Mug — burns & falls risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a serious burns hazard as the mug base may fall away from the cup and cover user in very hot liquid. There has been a report of this happening, where the user was hospitalised and suffered second degree burns. Another 4 similar incidents have been reported to Amazon. The product does not meet the requirements of the General Product Safety Regulations 2005.

Remedy

The product has been recalled from end users. The listing was removed by the online marketplace (Amazon).

Product recall

Measures taken

  • Recall of product from end users
  • Removal of listing by online marketplace

Product description

16 oz / 450ml reusable glass coffee cup, portable large travel mug with a dark Silicone BPA free eco lid

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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