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5m Telescopic Ladder — injuries risk (2211-0004)

UK OPSSSerious riskInjuriesNov 9, 2022
Photo from the official notice: 5m Telescopic Ladder — injuries risk (2211-0004)

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a serious risk of injuries as, at the preconditioning stage of testing, the top rung end caps and locking catches ruptured the rung brackets of one rung ruptured. The release indicator and locking mechanism broke on one rung and there was permanent deformation in rungs around locking mechanisms. Furthermore, the ladder failed the test requirements of the relevant standard (BS EN 131-6:2019) in relation to the dimensional and functionality requirements. The product does not meet the requirements of the General Product Safety Regulations 2005.

Remedy

The import has been rejected at the border. Update 28th April 2023: The product has been recalled from end users by Super Smart Services.

Product recall

Measures taken

  • Import rejected at border
  • Recall of product from end users

Product description

A 5-metre-long extendable telescopic style ladder

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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