Portable Fan Heater sold via OnBuy — electric shock risk



Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights
Hazard
The product presents a serious risk of electric shock as the plug face did not meet the dimensional requirements of BS 1363 because the live and neutral pins were too close together and would not fit into the plug gauge. The earth pin was sleeved, which is not permitted. The edge of the live and neutral pins were also less than the required 9.5mm from the edge of the plug place, which could allow the user to touch the live pins when removing or inserting the plug face into a socket. The product also drew a greater level of power than the stated 500W and required improvements to markings, labelling and documentation. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Remedy
We recommend owners to stop using the product immediately. Contact the distributor you purchased from to request redress. The listing has been removed by the online marketplace (OnBuy).
Product safety report
Measures taken
- Removal of listing by online marketplace
- Warning consumers of risks
Product description
Fan heater with direct plug-in to electrical socket, small remote control and instructions manual.
What should I do?
If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.
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