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Sundance Spas and Jacuzzi Hot Tubs — burns risk

UK OPSSLow riskBurnsAug 25, 2023
Photo from the official notice: Sundance Spas and Jacuzzi Hot Tubs — burns risk
Photo from the official notice: Sundance Spas and Jacuzzi Hot Tubs — burns risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

Minor cracks in the sensor thermistor chip may reduce electrical resistance in the thermistor, causing the temperature sensor to relay incorrect water temperatures (but not >46C°). This can cause the water to be hotter than the set temperature, presenting a risk of burns and injuries. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Remedy

Owners of affected spas in the UK have been contacted directly by the manufacturer or via distributors to arrange the replacement of the sensor (part # 6600-551). Owners who own an affected unit and have not yet had their sensor replaced should use an accurate external thermometer to confirm the water temperature prior to entering the hot tub until the hot tub is confirmed not to have the affected temperature sensor.

Product recall

Measures taken

  • Recall of product from end users

Product description

Freestanding spas and jacuzzis. The model number and serial number are engraved into a silver plate in the equipment bay of the hot tub.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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