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Scentsy Rose Gold Ceramic Mini Warmer Base with Wall Plug — electric shock risk

UK OPSSSerious riskElectric shockMay 23, 2023
Photo from the official notice: Scentsy Rose Gold Ceramic Mini Warmer Base with Wall Plug — electric shock risk
Photo from the official notice: Scentsy Rose Gold Ceramic Mini Warmer Base with Wall Plug — electric shock risk
Photo from the official notice: Scentsy Rose Gold Ceramic Mini Warmer Base with Wall Plug — electric shock risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a serious risk of electric shock as the plug pins on the device were not compatible with socket outlets conforming to BS1363, with the dimension of the plug module from the earth pin to the neutral pin smaller than the minimum requirement, which can lead to arcing and damage to the plug. The user can experience an electric shock when plugging in, or unplugging, the plug from the socket. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Remedy

The product has been withdrawn from the market.

Product safety report

Measures taken

  • Withdrawal of product from market

Product description

Base for ceramic or metal mini warmer and one 15-watt bulb as heating element for use with Scentsy Bars supplied in white cardboard box. Dish supplied in accompanying box.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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