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HL R-Team E-Bike Batteries and Chargers — fire & electric shock risk

UK OPSSSerious riskFireElectric shockAug 29, 2023
Photo from the official notice: HL R-Team E-Bike Batteries and Chargers — fire & electric shock risk
Photo from the official notice: HL R-Team E-Bike Batteries and Chargers — fire & electric shock risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The batteries present a serious risk of electric shock as when tested, the plug face did not meet the dimensional requirements of BS 1363. The distances from the edge of the live and neutral pins to the edge of the plug face were less than the required 9.5mm and measured at 7.6mm, presenting an electric shock hazard to users. The fuse did not contain any ballast as is required by the standard and is considered counterfeit. The fuse presents potential hazards of electric shock/fire/explosion when used in a product. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Remedy

The product has been recalled from end users. Consumers are advised to return complete product (battery and supplied charger) to the store it was purchased from for a full refund.

Product recall

Measures taken

  • Recall of product from end users

Product description

Products are supplied individually in cardboard boxes with polystyrene inner. Boxes are marked with a sticky label that has the model number on them and a battery warning label.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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