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Pro-Wax 100 Wax Heater sold via Amazon — electric shock risk

UK OPSSHigh riskElectric shockSold on AmazonDec 20, 2023
Photo from the official notice: Pro-Wax 100 Wax Heater sold via Amazon — electric shock risk
Photo from the official notice: Pro-Wax 100 Wax Heater sold via Amazon — electric shock risk
Photo from the official notice: Pro-Wax 100 Wax Heater sold via Amazon — electric shock risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a high risk of electric shock. The bowl of the product had a lacquer present preventing an adequate protective earth connection to accessible metal parts, which can allow the product to become live under fault conditions. The fuse also did not contain a ballast and is considered counterfeit, preventing its protective function from operating under fault conditions. The product also required improvement to marking, labelling and documentation. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.

Remedy

The import has been rejected at the border. The listing has been removed by the online marketplace (Amazon).

Product safety report

Measures taken

  • Import rejected at border
  • Removal of listing by online marketplace

Product description

White wax heater with blue lid and labelling.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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