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Electric Towel Warmer/UV disinfection cabinet, RTD-23A sold via OnBuy — electric shock risk

UK OPSSHigh riskElectric shockSep 7, 2023
Photo from the official notice: Electric Towel Warmer/UV disinfection cabinet, RTD-23A sold via OnBuy — electric shock risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a high risk of electric shock as it is inadequately earthed and it was not locked against accidental loosening. If the product is knocked over or dropped, it could become live and cause an electric shock when touched. Additionally, the plug on the product does not meet the requirements of BS1363-1 as the dimensions of the sleeved parts of the pins differed from the metal parts of the pins. This resulted in a distinct step between the two. This could cause damage to the socket and undue wear and tear to the sleeve. The instructions were deemed inadequate, and some of the required documentation and markings were not present. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Remedy

The import has been rejected at the border and destroyed. The listing has been removed by the online marketplace (OnBuy).

Product safety report

Measures taken

  • Destruction of the product
  • Import rejected at border
  • Removal of listing by online marketplace

Product description

A white UV cabinet for keeping towels warm.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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