Skip to content

Massage Machine — electric shock risk

UK OPSSSerious riskElectric shockNov 3, 2023
Photo from the official notice: Massage Machine — electric shock risk
Photo from the official notice: Massage Machine — electric shock risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a serious risk of electric shock as the plug is counterfeit. The plug is too small for a standard UK socket and the plug pins are too close to the periphery of the plug. If the user plugs in the item, they could therefore receive an electric shock if touching the pins. There were no instructions supplied with the product to ensure the correct and safe use of the equipment. The electrical equipment had also not been marked with the name, trademark, or other means for the identification of the manufacturer as required by the regulation. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Remedy

The import has been rejected at the border.

Product safety report

Measures taken

  • Import rejected at border

Product description

Massage machine with product case and power supply

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

Recent alerts in this category

See all →