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O2 Original 20W and 45W Wall Chargers AKOC20WN and AKO45UWN — health risk

UK OPSSLow riskOther health riskNov 21, 2023
Photo from the official notice: O2 Original 20W and 45W Wall Chargers AKOC20WN and AKO45UWN — health risk
Photo from the official notice: O2 Original 20W and 45W Wall Chargers AKOC20WN and AKO45UWN — health risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a low risk of an electrical fault after several reports of black soot coming out of the product due to the capacitor overloading. O2 are recalling the products from the end user. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Remedy

Recall of the product from end users. The recall is open to anyone who may have purchased a charger, whether that was done as a solo accessory or along with a cable. O2 have not identified the cable as being a safety issue as part of the recall, so they are not recalling or replacing any cables. Only the plugs are subject to the recall and the offer to have them replaced. For more information, please see: https://www.o2.co.uk/help/safety-and-security/o2-original-plugs-voluntary-product-recall

Product recall

Measures taken

  • Recall of product from end users

Product description

20W and 45W white wall chargers

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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