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Car & Home Massage Pillow — fire & electric shock risk

UK OPSSHigh riskFireElectric shockSold on eBayJul 8, 2024
Photo from the official notice: Car & Home Massage Pillow — fire & electric shock risk
Photo from the official notice: Car & Home Massage Pillow — fire & electric shock risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a high risk of fire as the conductors within the product are poorly soldered onto their respective terminals. Under fault conditions this could lead the creepage and clearance distances to reduce and cause the product to overheat and ignite. Additionally, the plug supplied with the charger does not meet the requirements of the relevant standard as the pin is too close to the edge of the plug. As a result, users may access live pins when plugging in, or unplugging, the plug from the socket, which exposes the user to an electric shock hazard. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.

Remedy

The import has been rejected at the border and destroyed. The listing has been removed by the online marketplace (eBay).

Product safety report

Measures taken

  • Destruction of the product
  • Import rejected at border
  • Removal of listing by online marketplace

Product description

A small massage pillow for car and home use with two separate chargers including a standard UK wall plug.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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