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ROCKRIDER Helmet MTB EXPL500 or ST500 sold by Decathlon — falls risk

UK OPSSHigh riskFallsOct 14, 2024
Photo from the official notice: ROCKRIDER Helmet MTB EXPL500 or ST500 sold by Decathlon — falls risk
Photo from the official notice: ROCKRIDER Helmet MTB EXPL500 or ST500 sold by Decathlon — falls risk
Photo from the official notice: ROCKRIDER Helmet MTB EXPL500 or ST500 sold by Decathlon — falls risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a risk of injuries as it has been identified that a plastic component at the back of the helmet that holds the chinstrap can break. If this occurs, the helmet may not remain securely in place during an impact or fall, compromising the safety of the user. The affected products do not meet the requirements of the Regulation (EU) 2016/425 on Personal Protective Equipment or the Personal Protective Equipment (Enforcement) Regulations 2018.

Remedy

The affected helmets have been withdrawn from the market and recalled from end users. The returned product (from a non-compliant batch) will be exchanged for the same product (from a batch not affected by the defect) or refunded at its purchase value. Decathlon can be contacted: by WhatsApp at +44(0)748 306 8343, Monday to Friday from 9 a.m. to 8 p.m., Saturday and Sunday from 9 a.m. to 6 p.m. or by email at [email protected] For further information, please access the Decathlon site here: https://www.decathlon.co.uk/c/lp/product-recall_60e7cb1a-0be0-4a29-a87d-e41b0cbc8395

Product recall

Measures taken

  • Recall of product from end users
  • Withdrawal of product from market

Product description

A mountain bike helmet with chin strap sold in turquoise, pastel blue, Forest Green and ‘all seasons’ colours. Affected products are listed below. Owners of affected products should check to see if they own an affected batch. The batch number can be identified inside the helmet, beneath the foam at the front.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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