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LMSTARZ 3.8m Telescopic Ladder sold via Amazon — falls risk

UK OPSSSerious riskFallsSold on AmazonNov 26, 2024
Photo from the official notice: LMSTARZ 3.8m Telescopic Ladder sold via Amazon — falls risk
Photo from the official notice: LMSTARZ 3.8m Telescopic Ladder sold via Amazon — falls risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The ladders present a serious risk of injuries as the locking mechanism on the rungs can fail, potentially resulting in the user falling unexpectedly. When unlocking and sliding the ladder up, the ladder may also pose a risk of crushing the user’s hands as under the weight of the upper sections, the ladder falls in an uncontrolled manner. The markings and users’ instructions do not state the ladder’s class and some of the other required documentation was not present. The product does not meet the requirements of the General Product Safety Regulations 2005.

Remedy

The product has been recalled from end users by Amazon. The listing has been removed by the online marketplace (Amazon). Affected end users have been contacted directly and are advised to return their product to their place of purchase. Consumers are advised to contact their Amazon seller via the following link: https://www.amazon.co.uk/gp/css/order-history?ref_=nav_orders_first

Product recall

Measures taken

  • Recall of product from end users
  • Removal of listing by online marketplace

Product description

A silver and black telescopic ladder that can extend up to 3.8 metres.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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