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Quad Lock MAG Battery Pack — fire risk

UK OPSSMedium riskFireNov 12, 2024
Photo from the official notice: Quad Lock MAG Battery Pack — fire risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a risk of fire as it has been identified that the battery may overheat and enter into thermal runaway, causing a fire. The product does not meet the requirements of the General Product Safety Regulations 2005.

Remedy

The product has been recalled from end users. Affected consumers are advised to immediately stop using the MAG Battery Pack and access the Quadlock website to participate in the recall. Once the form has been filled in, consumers will be given the option to receive a full refund or store credit. For further information, please access the Quad Lock recall alert at the following link: http://www.quadlockcase.net/recall Once you have lodged your claim, consumers are advised to dispose the battery pack. Owners should not dispose of lithium-ion batteries in normal household waste. For further information on household waste, including on local sites accepting lithium-ion batteries for safe disposal, access the following Gov.uk webpage: https://www.gov.uk/dispose-household-waste

Product recall

Measures taken

  • Recall of product from end users

Product description

A black square magnetic lithium-ion battery powered wireless portable power bank. Product is designed to charge a mobile phone device by attaching to the back magnetically.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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