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Yoto Player 2nd Generation — electric shock risk

UK OPSSLow riskElectric shockDec 10, 2024
Photo from the official notice: Yoto Player 2nd Generation — electric shock risk
Photo from the official notice: Yoto Player 2nd Generation — electric shock risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a risk of electric shock as it has been identified that there is a manufacturing defect involving the UK plug adaptor. In some cases, this could cause the UK plug adaptor to break when the user attempts to remove the plug from the socket, leaving live pins exposed. If the user were to touch these live parts, they could receive an electric shock. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.

Remedy

Affected consumers should cease use of the UK plug adapter and access the Yoto product safety page to order a replacement Type G pin adapter: https://uk.yotoplay.com/repair/replacementpin For further details, and details on how to find out if your adapter is affected, please access the Yoto FAQ’s here: https://support.yotoplay.com/en-US/uk-plug-adaptor-for-2nd-generation-yoto-player-925793 Once you have received a replacement UK plug adaptor, the original should not be used again. Instead, original pin attachments can be disposed of as waste electrical equipment (WEEE) at your local Household Waste Recycling Centre or electrical retailer. For further information on the disposal of household waste, please access the following Gov.uk webpage: https://www.gov.uk/dispose-household-waste

Product safety report

Measures taken

  • Modification programme

Product description

A white UK plug adapter sold with the Yoto 2nd Generation player manufactured and sold between 2021 and 2023.

Matching notices: same barcode or model

Other official notices (EU, U.S. or UK) with the same barcode, or the same brand and model number. Check the details: a match is a strong hint, not proof that it is the same product.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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