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Wax Warmer, WAX-5001 & 5002 sold via Amazon — electric shock risk

UK OPSSSerious riskElectric shockSold on AmazonJan 17, 2025
Photo from the official notice: Wax Warmer, WAX-5001 & 5002 sold via Amazon — electric shock risk
Photo from the official notice: Wax Warmer, WAX-5001 & 5002 sold via Amazon — electric shock risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a serious risk of electric shock as there is a lack of protection from access to its live parts. As the product is inadequately earthed and does not notify the consumer in the instructions, the insulation could break down during use. This then means that the metal parts accessible to the consumer become live, giving the consumer an electric shock were they to touch them. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Remedy

The import has been rejected at the border and destroyed. The product has been removed from the online marketplace (Amazon).

Product safety report

Measures taken

  • Destruction of the product
  • Import rejected at border
  • Removal of listing by online marketplace

Product description

A pink large wax warmer for home use with scented melts.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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