Skip to content

NCC Type C Power Charger Plug — fire & electric shock risk

UK OPSSSerious riskFireElectric shockMar 27, 2025
Photo from the official notice: NCC Type C Power Charger Plug — fire & electric shock risk
Photo from the official notice: NCC Type C Power Charger Plug — fire & electric shock risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a serious risk of electric shock and fire as the transformer is of poor build quality, with primary and secondary windings touching. The product also has insufficient creepage and clearance distances, and during testing, the solder on the PCB showed a possibility of lead being present. The product was also not supplied with an instruction manual, and some of the required documentation and markings were not present. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Remedy

The product has been recalled from end users by The Phone Zone (Cheltenham). Owners of the power charger should stop using it immediately and return it to The Phone Zone. For further information, please contact The Phone Zone on 07944 646462 or via email on [email protected]

Product recall

Measures taken

  • Recall of product from end users

Product description

A white cube shaped 3-pin Type C charger plug. Input AC100-240V 50/60Hz 0.5A

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

Recent alerts in this category

See all →