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Pet Cage & Pet Heating Pad sold via Amazon — electric shock risk

UK OPSSSerious riskElectric shockSold on AmazonJan 30, 2025
Photo from the official notice: Pet Cage & Pet Heating Pad sold via Amazon — electric shock risk
Photo from the official notice: Pet Cage & Pet Heating Pad sold via Amazon — electric shock risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

This product presents a serious risk of electric shock as the instructions were inadequate in relation to keeping wires out of reach of the pets in the crate. If a pet is placed in the crate and left unsupervised, and the wire for heating the pad is accessible to them. They may bite through the wires, leading to an electric shock. The heating radiators were not guarded, leaving hot surfaces accessible to the pet. Additionally, a temperature and humidity indicating device is supplied with the product, to be stored in the cage. The indicator presents a choking hazard, and as it contains a button cell battery, could cause internal burns to the pet. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Remedy

The import has been rejected at the border and destroyed.

Product safety report

Measures taken

  • Destruction of the product
  • Import rejected at border

Product description

An incubator box for pets with an installed heating pad.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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