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Lexmark Industrial Laser Printer — fire risk

UK OPSSFireFeb 6, 2025
Photo from the official notice: Lexmark Industrial Laser Printer — fire risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a risk of fire as a metal part inside the printers may dislodge. This poses a risk of failure and in very rare cases of a potential fire. The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.

Remedy

The manufacturer has launched a modification programme and have provided consumers with a repair kit, asking them to complete the repair as soon as possible. They have claimed the metal part can easily be fixed with a free repair kit so that the metal part won’t dislodge. If you need help with the repair, please consult their instructional video under Installing the spring retainer Lexmark MS725 If you do not find an answer to your question here, please reach out to the technical support under support.lexmark.com

Product recall

Measures taken

  • Modification programme

Product description

Laser printer intended for commercial use in dark grey and light grey

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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