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Wire Xtra Super Fast USB Adaptor — electric shock risk

UK OPSSSerious riskElectric shockMay 30, 2025
Photo from the official notice: Wire Xtra Super Fast USB Adaptor — electric shock risk
Photo from the official notice: Wire Xtra Super Fast USB Adaptor — electric shock risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a serious risk of electric shock as live internal parts are accessible without tools, and the plug face does not meet the required dimensional requirements. A user could access the live parts while the product is in use and receive an electric shock. Improvements are also required to the documentation and product markings. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 2016.

Remedy

The import has been rejected at the border.

Product safety report

Measures taken

  • Import rejected at border

Product description

A white adaptor supplied without a USB cable, available in 3W, 5W and 20W.

Matching notices: same barcode or model

Other official notices (EU, U.S. or UK) with the same barcode, or the same brand and model number. Check the details: a match is a strong hint, not proof that it is the same product.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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