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3.8m Telescopic Ladder — falls risk (2504-0028)

UK OPSSSerious riskFallsSold on eBayApr 25, 2025
Photo from the official notice: 3.8m Telescopic Ladder — falls risk (2504-0028)

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a serious risk of injuries as the metal bends and could collapse under repeated normal use. If the ladder were to collapse while in use, the user could fall and receive serious injuries. The dimensions of the ladder also failed to meet the requirements of the relevant standard, and the ladder allowed different distances between rungs while in use. There is also no protection in place to prevent squeezing when the ladder is being collapsed. The product requires improvements to marking and labelling. The product does not meet the requirements of the General Product Safety Regulations 2005.

Remedy

The import has been rejected at the border and destroyed. The listing has been removed by the online marketplace (eBay).

Product safety report

Measures taken

  • Destruction of the product
  • Import rejected at border
  • Removal of listing by online marketplace

Product description

An extendable telescopic ladder supplied in brown cardboard packaging

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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