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Jia Le Xin Hub with 3 sockets and 6 USB ports sold via TikTok — electric shock risk

UK OPSSSerious riskElectric shockSold on TikTok ShopApr 25, 2025
Photo from the official notice: Jia Le Xin Hub with 3 sockets and 6 USB ports sold via TikTok — electric shock risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a serious risk of electric shock because it is supplied with a noncompliant plug. The bottom two pins are less than 9.5mm from the periphery of the plug, less than the minimum permissible distance. If the user plugs in the device without the pins fully entering the socket, and they then try to remove the plug by placing their fingers close to the base of the pins, they may receive an electric shock. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs and Sockets etc. (Safety) Regulations 1994.

Remedy

This product has been recalled from end users. The listing has been removed by the online marketplace (TikTok).

Product recall

Measures taken

  • Recall of product from end users
  • Removal of listing by online marketplace

Product description

Black USB hub with space for 3 sockets.

Matching notices: same barcode or model

Other official notices (EU, U.S. or UK) with the same barcode, or the same brand and model number. Check the details: a match is a strong hint, not proof that it is the same product.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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