Villeroy & Boch Kiddy Bears Children's Glass Collection — injuries risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights
Hazard
The product presents a risk of injuries as the tumblers can break and fracture if pressure is applied to the glass from the inside. This is due to excess tension in the glass used. If the glass were to break whilst in use, the user may receive cuts or injuries. The products do not meet the requirements of the General Product Safety Regulations 2005.
Remedy
The products have been recalled from end users. Owners of the affected glasses should stop use immediately and return to Villeroy & Boch free of charge by post for a full refund. No receipt is required. Should you have any queries, please contact the Villeroy & Boch customer services team on 00800 6864 8110 (freephone), or via email on [email protected] . For further details, please access the Villeroy & Boch recall notice here: https://www.villeroy-boch.co.uk/product-recall .
Product recall
Measures taken
- Recall of product from end users
Product description
Children’s glass tumblers with printed designs sold in sets of two.
What should I do?
If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.
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