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Heating Pad for Shoulders and Neck — fire risk

UK OPSSHigh riskFireMar 4, 2026
Photo from the official notice: Heating Pad for Shoulders and Neck — fire risk
Photo from the official notice: Heating Pad for Shoulders and Neck — fire risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a high risk of fire as the plug does not meet the dimensional requirements of BS 1362. The fuse is underweight and the length is below the minimum permitted tolerance. A compliant fuse is required to ensure the safe operation of the plug under fault conditions, and its absence could lead to the plug overheating and/or exploding. Improvements are also required to product documentation and marking. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc (Safety) Regulations 1994.

Remedy

The import has been rejected at the border and destroyed.

Product safety report

Measures taken

  • Destruction of the product
  • Import rejected at border

Product description

A powered warming wrap-style pad for the shoulders and neck.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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