Stromer ST3, ST5 and ST7 Bicycles fitted with WREN Front Suspension Forks — injuries risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights
Hazard
The product presents a risk of injuries as the suspension forks can fail prematurely and crack, break or separate during use. This means that the rider may lose control of the bike, leading to injuries. The product does not meet the requirements of the General Product Safety Regulations 2005.
Remedy
The product has been recalled from end users. Stromer have contacted affected customers and advised that they stop using the bikes immediately. Replacement parts are in production. Consumers will be notified once parts become available and advised to take their bike to their nearest authorised dealer. Update: On 4th September 2026, the product recall was expanded. This recall expansion concerns a batch with modified design (oval hole vs round hole), due to the possibility that these forks present the same safety risks as the recalled WREN forks. Consumers who own bike that is fitted with a newly identified affected batch have been contacted directly and should contact their dealer to arrange for their front suspension fork to be replaced free of charge. Please contact [email protected] for further information, or visit: https://www.stromerbike.com/en/voluntary-recall .
Product recall
Measures taken
- Recall of product from end users
Product description
Bikes with automatic pedal support fitted with WREN suspension forks.
What should I do?
If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.
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