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Kelly Hoppen Debossed Cappuccino Cups sold by Marks and Spencer — burns risk

UK OPSSBurnsDec 15, 2025

Hazard

The base of the ceramic cup may crack or break unexpectedly during normal use, particularly when filled with hot liquids. This sudden failure can result in sharp ceramic fragments, posing a risk of cuts or lacerations to the user. Additionally, the breakage may cause hot liquid to spill, increasing the risk of burns or scalds. The product does not meet the requirements of the General Product Safety Regulations 2005.

Remedy

The products have been recalled from end users. We recommend that consumers stop using the product immediately and return it to any M&S store for a full refund. Please visit  Product Recalls - M&S  for further information, or contact Customer Services via the M&S website or on 0333 014 8555.

Product recall

Measures taken

  • Recall of product from end users

Product description

Ceramic mugs for hot drinks in white, black and taupe. For a full list of product identifiers, please see Annex A in the linked PDF.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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