Mirrorstone Infrared Panel Heater — burns risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights
Hazard
The product presents a risk of burns as the external metal enclosure heats up during reasonably foreseeable use, reaching temperatures of 115 degrees Celsius under testing. If the user touches the enclosure of the product at this temperature, they will receive burns. Improvements are also required to the product marking, labelling and documentation. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Remedy
The import was rejected at the border. The product was subsequently brought into compliance and passed testing (EN 60335-2-30).
Product safety report
Measures taken
- Import rejected at border
Product description
Infrared panel heater with attached wall plug.
What should I do?
If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.
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