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AC Adaptor Plug sold via Amazon — electric shock risk

UK OPSSHigh riskElectric shockSold on AmazonJan 30, 2026
Photo from the official notice: AC Adaptor Plug sold via Amazon — electric shock risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The plug presents a high risk of electric shock as the face does not confirm to the dimensional requirements of BS 1363. The height of the live and neutral pin sleeves were in excess of the maximum permitted tolerance. This means that with repeated use, the plug will increasingly fail to make a secure connection with the socket, and the user could accidentally touch a live part. Improvements are also required to the product marking, labelling and documentation. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs and Sockets etc. (Safety) Regulations 1994.

Remedy

The import has been rejected at the border and destroyed.

Product safety report

Measures taken

  • Destruction of the product
  • Import rejected at border

Product description

AC adaptor plug.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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