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Cloud Nine XDM 3600 Travel Dryer — fire risk

UK OPSSFireMar 2, 2026
Photo from the official notice: Cloud Nine XDM 3600 Travel Dryer — fire risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a risk of fire as it may overheat during use. This could lead to the product igniting and catching fire, presenting a risk to users. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Remedy

The product has been withdrawn from the market and recalled from end users by Cloud Nine. We recommend that you stop using the product immediately and return it to Cloud Nine for a Cloud Nine voucher. If you cannot physically return it to store, dispose of the product safely, ensuring you have retained proof of purchasing the eligible Cloud Nine item. For more information, please see: https://www.cloudninehair.com/pages/product-and-payment-faqs

Product recall

Measures taken

  • Recall of product from end users

Product description

Black travel hairdryer with a foldable handle in black and gold/rose gold. The product was available exclusively as a complimentary item when customers purchased eligible Cloud Nine products.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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